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Super HUD Crashes at Options Menu Options
nikos2004
#1 Posted : Friday, March 18, 2011 3:08:02 PM
Rank: Newbie


Joined: 3/18/2011
Posts: 3
Location: Greece
ME SAYS:
Hello, i need some help with Super HUD. I already bought Top Shark Pro and Holdem Profiler. Also i ve done all the configs that i had to do so it works properly.
The problem is that when i go to "Hud Profiles" Tab and i try to select "Holdem Profler & Top Shark Pro (Tournament)" or "Top Shark Pro (Tournament)" then the program Crashes. Plz help me coz i really Cant use the program i already bought. Thnks.

REPLY:
Hi,
Could you tell us what operating system you have and if you get an error message box when it crashes.
If you do then please email us the content of that message box.

ME SAYS:
Well i just took ur answer.
my operation system is: Microsoft Windows XP Professionla Service Pack 3
AMD Athlon 64 x2 Dual Core 4200+ 2.21 GHz, 2.00 GB RAM

When program crashes i get this message box: Uknown program error. Restart the program please. Support email: support@pokerprolabs.com

(after 4 days)REPLY:
Please make sure you have Net Framework installed on your OS:
http://www.microsoft.com...32a6&displaylang=en
Regards,
Dan

ME SAYS:
I followed your instructions. My system had already Net Framework 3,5. so i updated to ver 4.00.
The problem still exist and Super hud crashes everytime i try.
Just for info windows firewall is "Disabled".
Also i must notice that i use "ESET NOD Antivirus 4.2.64" i went to exception list and i added the program to be sure that nothing stops it for working or something like this.
I dont know i cant figgure what other reason can stop this program working.
Waiting for reply. thnks Dan.



--->>Well this is all the history about my problem.<<---
My simple question is: IF anyone in the past had the same problem like mine plz let me know if you find the solution and how.
Greek
#2 Posted : Sunday, March 20, 2011 9:27:36 PM
Rank: Newbie


Joined: 3/20/2011
Posts: 1
Had the same issue - uninstalled and reinstalled the HUD - the problem went away.
nikos2004
#3 Posted : Monday, March 21, 2011 11:07:38 AM
Rank: Newbie


Joined: 3/18/2011
Posts: 3
Location: Greece
greek wrote:
Had the same issue - uninstalled and reinstalled the HUD - the problem went away.


I have done this like 10 times. Same problem for me.
len
#4 Posted : Monday, March 21, 2011 10:14:00 PM
Rank: Advanced Member


Joined: 11/10/2010
Posts: 106
Location: United States

Try the following:


1. Log into Super Hud
2. Click on HUD Profiles tab
3. Select Group in the Groups window and then select Delete Profile from the Profile Menu as many times as necessary to delete all profiles.
4. Exit out of Super Hud by select Exit from the File menu.
5. Log back in.
nikos2004
#5 Posted : Tuesday, March 22, 2011 6:50:29 AM
Rank: Newbie


Joined: 3/18/2011
Posts: 3
Location: Greece
len wrote:

Try the following:


1. Log into Super Hud
2. Click on HUD Profiles tab
3. Select Group in the Groups window and then select Delete Profile from the Profile Menu as many times as necessary to delete all profiles.
4. Exit out of Super Hud by select Exit from the File menu.
5. Log back in.


Ok i dont know what is happening but the problem now got worst.
I CANT even open the options TAB. when i log into super hud then after 2 seconds i got the error and program closes before i can do anything..
len
#6 Posted : Sunday, March 27, 2011 7:00:38 PM
Rank: Advanced Member


Joined: 11/10/2010
Posts: 106
Location: United States
Nikos,
Please email chris@Pokerprolabs.com - he will give a set of steps to take to try to remedy the problem.
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