Welcome Guest Search | Active Topics |

TS TRIAL-- HOMEPAGE USING UP SEARCH'S!!! Options
SUPERU5ER
#1 Posted : Sunday, December 16, 2012 3:51:48 PM
Rank: Newbie


Joined: 12/16/2012
Posts: 9
Location: United Kingdom
Hi guys,
I'm thinking about buying Tournament Shark, so i downloaded the trial version (which i haven't used yet, apart from to search my own profile on pokerstars).

However, every time i go to the Homepage i seem to use up one search on some random player i haven't typed in...

I only have 15 searches per day and i've used 4 just by going back to the home page a few times.

I've seen another forum user who had the same problem and you guys said it's been fixed, clearly it's not been fixed.

Is this what happens when you buy the full version?

Also i've been reading that some features are not appearing on the Pokerstars SuperHud? "profit and ABI" is this correct due to pokerstars policy? What can be done about this?

Will Top Shark Pro work for Pokerstars and FullTilt?

Does the Calculator work?

Also on my "status" tab-Hold'em Profiler it says " there is an error in XML document (1,1)?

What does this mean? Will this affect my upgrade when/if i buy it?

So sorry for all the questions... am a bit worried it wont work..... : )



Megavictor
#2 Posted : Monday, December 17, 2012 4:37:33 AM
Rank: Administration



Joined: 5/13/2009
Posts: 659
Location: Russian Federation
Hi!
Number of searches decreases on web site pokerprolabs.com in next cases:
1. you use search box on any page of pokerprolabs.com
2. you switch tab in topsharkpro or on player profile page
3. you click on a link of player in topshark pro
Number of searches not decreases on web site pokerprolabs.com in all others cases.
Such algorithm is used by trial and licensed users.
Pokerstars policy allows to show profitable info for opt-in users only. Minigraphs are shown instead profitable info for opt-out users.
Top Shark Pro and Calculator works for Pokerstars (if you have corresponding license). We are planning to start Full Tillt Poker support in January 2013.
there is an error in XML document (1,1) - This not will affect your upgrade
Let me know if you have any question?
SUPERU5ER
#3 Posted : Monday, December 17, 2012 4:38:57 PM
Rank: Newbie


Joined: 12/16/2012
Posts: 9
Location: United Kingdom
I'm not having much luck i've bought Top Shark Pro and Tournament Shark and i cant seem to install it, it loaded from the trial earlier in a HeadsUp Tourny only there was nothing under the table, the white box was there with a few option but nothing showed up.

When i tried to load the full version, it said Unable to create folder 'C:\ProgramFiles\pokerprolabs\TournamentShark (2.0.114.0) Access Denied

I've contacted support who have asked me to log off and on again, but i cant do either now as it wont finsih installing as the same error message keeps popping up... : (
SUPERU5ER
#4 Posted : Monday, December 17, 2012 4:42:34 PM
Rank: Newbie


Joined: 12/16/2012
Posts: 9
Location: United Kingdom
Support are trying to help as i write this so i'll update with any progress...

Thanks : )
SUPERU5ER
#5 Posted : Monday, December 17, 2012 5:06:09 PM
Rank: Newbie


Joined: 12/16/2012
Posts: 9
Location: United Kingdom
Its now working fine after loading it from Program files folder, great software.....Thanks : ) : )
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.