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Rank: Member
Joined: 12/23/2011
Posts: 10
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Hello,
I have a one year license for holdem profiler, but it gets stuck every day..why is it happening??
I am playing 4 tables at once and it skip's sometimes like 100 hands to refresh.
I checked the connection, is good and my win7 keep's telling me "server is inaccessable".
Where is the problem??
IT REALLY SUCKS, WHEN YOU PAY FOR STH THAT DOES NOT WORK !!!
Thanks for your time
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Rank: Member
Joined: 12/23/2011
Posts: 10
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will someone ever answer my question???????????????????
every day the same..actually is server is "inaccessible" (made a spelling mistake)
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Rank: Member
Joined: 12/23/2011
Posts: 10
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hi guys,
I figured how to speed up refresh rate and know I am not the only one so:
I have more than 40k hands and I figured it's me, who slow's down the refresh, so
if you check the box this level only stats in hud settings, it should speed up the proces
i have now some over 10k and it refreses almost every hand
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Rank: Administration
Joined: 6/25/2009
Posts: 55
Location: United States
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hi
I do not understand what is your problem? Do you have problems with data update?
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Rank: Member
Joined: 12/23/2011
Posts: 10
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Sergey wrote:hi
I do not understand what is your problem? Do you have problems with data update? YES !!! it skip's like a hundred hands sometimes is it a server problem or net??
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Rank: Member
Joined: 12/23/2011
Posts: 10
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krtasek333 wrote:hi guys,
I figured how to speed up refresh rate and know I am not the only one so:
I have more than 40k hands and I figured it's me, who slow's down the refresh, so
if you check the box this level only stats in hud settings, it should speed up the proces
i have now some over 10k and it refreses almost every hand I did this and it helped, cause of less data I think
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Rank: Member
Joined: 12/23/2011
Posts: 10
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but it's not good, it's just better, why is it happening??
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Rank: Member
Joined: 12/23/2011
Posts: 10
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today, it was quite good, but not every day the same..
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Rank: Member
Joined: 12/23/2011
Posts: 10
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PLEASE support,
I need to fix this problem, i cant play.
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Rank: Member
Joined: 12/23/2011
Posts: 10
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wow,
I am really dissapionted in your help here..
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Rank: Advanced Member
Joined: 11/10/2010
Posts: 106
Location: United States
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We're deploying new servers to production and expecting the problem to go away next week.
Thank you for your patience.
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Rank: Member
Joined: 12/23/2011
Posts: 10
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the PROBLEM did not go away from my point of view
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Rank: Newbie
Joined: 5/11/2012
Posts: 4
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Since im a member of poker pro labs I puke on their customer service. I hope it improves fast (within my monthly subscription.)
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Guest
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